If not completely satisfied with the SoPro product, please return within 60 days for a full refund. Customer is required to pay the shipping costs associated with the return.
SoPro Mounts Inc.
11521 173rd Ave Ct E
If your SoPro is defective there is a lifetime guarantee (lifetime of the product) on parts and workmanship. We will replace your SoPro if defect is abnormal or outside of typical repair. Warranty does not cover damage due to improper use of the product.
A defective item is one that is inoperable but has no apparent damage. If you receive defective merchandise, please email SoPro Mounts Inc. via our website contact form stating your order number and product issue.
If an order arrives to you with obvious shipping damage, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call the fulfiller immediately using the contact information included with the order.
Please save all packaging material and paperwork for the order if shipping damage is a possible issue. If you dispose of packaging material or attempt to return the merchandise without contacting the fulfiller, you jeopardize our chances of making a claim, and you may not receive credit for the return.
For information regarding defective or damaged items or to learn about how Terms & Conditions please click here.